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CTRL & ALT RGB LIGHTING ISSUES

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I have a couple of questions regarding CTRL & ALT keyboards, where the RGB lighting is not working (only single color) unless I press and hold function key down then the lights will change color but not stay that way when I release the FN key.

Sadly the instruction card that came with the keyboards is very unhelpful as the key combinations listed don't seem to do anything correctly or change the issue.

Also on one of my Alt boards (purchased this one from another customer ) they capslock key is mapped as the escape key? I have tried resetting the board with no luck...any help on these issues would be greatly appreciated!

Thank you,

Brian

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