Refusal to take responsibility.
Hi, Just thought I would make a note here of your handling of my issues. I ordered a pair of HD6xx headphones and then earlier today recieved the package. I drive to go and get it, as I like in the UK I had to pay import tax and handling fees. These total £47.92. The breakdown being £35.92 in tax and £12 in fees. These taxes were calculated of the shipping label of the box, which marked the shipment as the 6xx headphones of $199 value. Before leaving the parcel depot, I open the box to find a $35 lord of the rings mousepad. So now the problem is not only do I not have the headphones, but you have marked the shipment wrong so I have paid £47.92 fees for the handling of the mousepad. Which would have acrued £0 of fees if marked correctly as it is under £135. I go back to the desk but as I have already paid the fees I am unable to reject the shipment, but as the box said 6xx, there was no way for me to know before opening it. I contact support and they offer me a replacement, which...
Jan 17, 2025
I like a well balanced sound, preferably swappable ear pads - often not being able to swap these kill a good pair of cans - comfort is non-optional and we all have different ears. If there was one piece of advice I would give to a new headphone maker it would be that working with several 3rd parties such as Wicked Cushions and Brainwavez to provide a second option is a great idea.
I really hate wind noise, I have several pairs of headphones where when it is windy there is a clear and audible wind noise. So some isolations between the band and the cups is important to me. Part of the point of closed back headphones is that you can use them out and about.
· What kind of strap/headband do you prefer?
I am not bothered providing there are no pressure points or wind noise.
· Are there particular brands you like?
AKG (especially my old K550s,) Sony, Sennheiser, Phillips and Panasonic.