Refusal to take responsibility.
Hi, Just thought I would make a note here of your handling of my issues. I ordered a pair of HD6xx headphones and then earlier today recieved the package. I drive to go and get it, as I like in the UK I had to pay import tax and handling fees. These total £47.92. The breakdown being £35.92 in tax and £12 in fees. These taxes were calculated of the shipping label of the box, which marked the shipment as the 6xx headphones of $199 value. Before leaving the parcel depot, I open the box to find a $35 lord of the rings mousepad. So now the problem is not only do I not have the headphones, but you have marked the shipment wrong so I have paid £47.92 fees for the handling of the mousepad. Which would have acrued £0 of fees if marked correctly as it is under £135. I go back to the desk but as I have already paid the fees I am unable to reject the shipment, but as the box said 6xx, there was no way for me to know before opening it. I contact support and they offer me a replacement, which...
Jan 17, 2025
- I look for sound quality, comfort, and isolation (I don't really care about leakage). I prefer a sound signature on the warm side of neutral, especially for closed headphones where bass is likely to be masked by noise.
- My favorite headband is suspension. Otherwise, something rounded in the normal direction and flat in the other, like on Beyerdynamic, Focal, Fostex, etc. The stuff Audeze uses on their non-LCD over ears is the worst (Mobius, EL-8). The curvature front-to-back on the 1000XM2 creates an unnecessary hotspot at the top of my head, though it's not unbearable.
- For travel use, I need ANC, which means Sony or Bose. Otherwise, my favorite is Focal. The LCD-2C closed is also very good. I'll refrain from crapping on the brands I don't like, though I will say I've pretty much tried them all (well, for high end stuff, anyway).