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Drop x Panda buzzing noise

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 This buzzing noise started to happen like a month ago. It was just static noise after being paired to the phone, then it getting louder and louder now, whenever I try to connect it on Bluetooth, it goes crazy buzzing sounds, for like five minutes and non-stop both earpieces. It also can't be controlled with a sound bar or anything, just goes loud so that I can't wear it at all. But, weirdly it stops when I connect it to my laptop using the bundle 3.5mm cable. What do you think of this problem? I'm gonna contact the customer support team, but this is so uncomfortable to use it. Sometimes it goes like 10 minutes. Did anyone have the same issue as mine?
Fadermx
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