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jldeen
4
Apr 14, 2022
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For those of you having trouble with your Drop CTRL (or possibly ALT) keyboard, there is a problem with the configurator tool. There are others on here reporting issues with the 1.0.6 loader and the configurator site creating .bin files (LattE0825 and Guywhoboughtthekeyboard, for example) The new base firmware the configurator tool uses breaks one of the USB ports (left one) on the CTRl keyboard. This firmware may also be the root cause for the other issues reported here for Windows use (not turning on on Windows restart). There is an open issue on mdloader's GitHub page: https://github.com/Massdrop/mdloader/issues/77#issuecomment-1093569163. I was able to resolve the issue by compiling my own default firmware (using the default keymap) from the qmk_firmware repo. This may work for you, if you are also having issues. Drop is aware of the issue and has escalated it to engineering.
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Apr 14, 2022
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jldeen

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jxliu
1075
Engineer
Apr 20, 2022
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We rolled out a fix earlier today. Try compiling again with our configurator and flashing your keyboard again. Thank you for your report and apologies again for the commenting issues.
Apr 20, 2022
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jxliu

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HelloGuys
5
Apr 21, 2022
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I tried updating with the latest bin generated from the configurator tool using the QMK toolkit, but my left usb-c port on my Drop Alt isn't working still. The right port works perfectly fine, was this an issue that was resolved in the latest configuration compile?
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Apr 21, 2022
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HelloGuys

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jxliu
1075
Engineer
Apr 22, 2022
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This issue should be resolved with recompiled firmware with our web configurator. Are you sure the way you are flashing your keyboard with QMK Toolbox is correct? If not, use mdloader.
Apr 22, 2022
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jxliu

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HelloGuys
5
Apr 22, 2022
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Yes, I have already tried both mdloader and QMK toolbox using the hard reset (back button) method rather than the soft reset (fn + b). Left usb was working fine until I used the firmware before the recent update. After flashing the most recent compile it still doesnt seem to work.
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Apr 22, 2022
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HelloGuys

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Hofnar
6
Apr 25, 2022
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I'm also having this issue. I've done 3 new compile/downloads + flash and now my left USB won't work, only the right does. Prior to this the left would only sometimes work.
Apr 25, 2022
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Hofnar

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HelloGuys
5
Apr 26, 2022
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Yeah, wasn't able to figure out what the issue was after multiple recompiles and flashes using both the DFU function keys and hardware toggle on the keyboard. I've also got the additional issue of still getting the double letter issue when typing.
Apr 26, 2022
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HelloGuys

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