Refusal to take responsibility.
Hi, Just thought I would make a note here of your handling of my issues. I ordered a pair of HD6xx headphones and then earlier today recieved the package. I drive to go and get it, as I like in the UK I had to pay import tax and handling fees. These total £47.92. The breakdown being £35.92 in tax and £12 in fees. These taxes were calculated of the shipping label of the box, which marked the shipment as the 6xx headphones of $199 value. Before leaving the parcel depot, I open the box to find a $35 lord of the rings mousepad. So now the problem is not only do I not have the headphones, but you have marked the shipment wrong so I have paid £47.92 fees for the handling of the mousepad. Which would have acrued £0 of fees if marked correctly as it is under £135. I go back to the desk but as I have already paid the fees I am unable to reject the shipment, but as the box said 6xx, there was no way for me to know before opening it. I contact support and they offer me a replacement, which...
Jan 17, 2025
I would keep the Elex as I've not found it to be very amp picky and go with a Matsushita or Amperex tube for the CTH. The Matsushita may be harder to find but is fairly cheap (60is a pair) while the Amperex run the gamut from not cheap to selling a kidney expensive. I run Phillips(Amperex) MiniWatt SQ's in my Lyr but I can't really recommend them at their current prices, they've almost tripled since I bought mine.
If the new tubes don't improve things send the CTH back to massdrop, they should at the very least cover any fault that may be present if not wholly refund your purchase. The new tubes can be flipped fairly easily online or kept for different gear.