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Support Help
I reached out to support recently with a issue I had with The DROP ALT High Profile Barebones keyboard I recently purchased. In brief I lost the ability to use the "2/F2" key on the board. When I discovered that the Hot Swap socket on the back of the PCB fell off. When they provided my options to resolve this issue all communication has stopped. I have requested to return and replace it as this was an option they said I could choose. I was informed in that option that they would send me a return label so I can send it back and a replacement will be issued. Well since I responded with my choice all communication from DROP has stopped. Some help from Support will be greatly appreciated.
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