Image credit @zhugunic https://drop.com/talk/67372/gl-2-k
Do I need an amp? What are these acronyms like DAC, DSP, or DSD? What even are all the components that make up an audio chain? Let’s take a beginner’s look at the core, essential building blocks of a digital audio chain, and lay it plain what each piece does. We can cover the major pieces separately, but I’ll still include a few tips to optimize playback here. Please hit the little bookmark button and feel free to check and share this guide whenever you need a reference!
For people who need a visual and audible explanation, or are worried it would take too long to get a working knowledge of the audio chain, here is my YouTube video on this subject that is just 7 minutes long! I like writing though, so let’s get started with an overview, then break it down into what each piece does and how an upgrade would benefit the final sound quality.
Image credit @SpeleoFool https://drop...
Why does Drop think it's ok to not honor warranty claims?
Bought the PC38X in Dec 2021. Stated on the item - and still on the product page - that they have a 2 year warranty.
For the last 2 weeks the balance is not working anymore, and the sound ends up in just the R side or L side of both. It especially happens when I adjust the volume knob. I tried different cables and devices, same problem.
The Drop rep so far has tried to lie to me several times, saying that:
1) I should try things I already mentioned I tried (they never read my first e-mail carefully)
2) That they're not in warranty anymore (bold lie, as per the website, and they confirmed the order date is within 2 years)
3) That they're in warranty, but no stock is available, so would I accept a $20 Drop credit instead (again a bold lie, they're available and IN STOCK on the website)
Why does Drop think it's ok to blatantly not honour warranty on a defective product, and why is it ok to make-up random excuses every step of the way?