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Please read this carefully.
The K7XX drop concluded nine days ago and our first 2000 units were loaded on a ship bound for the United States. The ship experienced difficulties after two days at sea, forcing it to make port at a nearby dry-dock. From there we worked with AKG to have the K7XX container marked “high priority” with the freight company. After a couple days the K7XXs were transferred to another US bound ship.
Two days ago, that ship docked at the port of Long Beach. Unfortunately, the dock workers in Long Beach and other west coast ports have been working slowly in response to unfavorable contract negotiations. Luckily the K7XX container is off the ship and on it’s way through processing.
If everything goes smoothly the K7XXs should make it to our fulfillment center by the 15th. Despite circumstances beyond our control, it looks like your headphones will all ship by the original expected ship date of December 17th.
Thank you for your patience and supporting this drop, the largest in this community's history!
Thanks so much for the transparency Will. Other companies could learn a lot from Massdrop. Glad it all worked out!
Way better than the usual tracking number!
Good job getting all that sorted, still stoked for them headphones :D
Is it to late to change my shipping adress?
This is how you handle customer support...
So did the shipment make it to your fulfillment center?
Well, worst case scenario we all just wait until February with the second group.
So worst case scenario, they were all destroyed and another batch needs to be produced? You sure are pessimistic.
The February timing is due to manufacturing. AFAIK this batch is already manufactured, even though they are delayed I highly doubt the shipping is in any way dependent on the second batch.