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Showing 1 of 34 conversations about:
IanAnderson
2590
Jun 17, 2015
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Hey all -
An update on this drop - everyone has received the exact jacket shown in our images, but we incorrectly stated that this jacket came with a detachable liner. This is not the case, and the page has been updated to reflect this. If you are unhappy with this difference or with the sizing, reach out to our customer support team and they will take care of you.
Thanks!
massdrop.com/support
Jun 17, 2015
devmage
0
Jun 18, 2015
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IanAndersonInitially I reached out to support about the sizing, and I was directed to the FAQ which states that, generally, items on here are final sale, and that I had no recourse for a return. Is your reply meant to state that this item is not in fact final sale, and that there is in fact recourse for an item return?
Jun 18, 2015
IanAnderson
2590
Jun 18, 2015
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devmageI think CS was going to reach out to you individually, but send them an email if you haven't heard from them. Thanks!
Jun 18, 2015
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