There Are Pandas, and Then There Are Pandas.
And this isn't either of them! The Pandas we're talking about here, are watches, not bears. And what got me thinking about them (again) was a link posted this morning by @cm.rook who pointed a few of us to the very attractive (and not terribly priced) Yema "Rallygraph" Panda which, in it's most traditional arrangement, looks like the one on the left, but can also be had in the version on the right: The model on the left is a true Panda, while the model on the right is called a reverse Panda. The reason for that distinction is clear--Panda bears, only come in the first arrangement. Now at this point, everyone should be thinking about the most well-know Panda, The Rolex Panda, which is actually a Daytona, and among Rolex Daytonas, the most famous of which is the Paul Newman Daytona, which was famous first, because it was Paul's, and second because it sold at auction for $17.8 million (US Dollars). The story of that auction is well-known so I'll only...
Nov 8, 2019
Last time I will ever buy anything from Massdrop again. Was apprehensive about buying things without seeing them and my concerns were justified.
This is not one of those cases. Steven, your comment was rude, childish, and not helpful at all. The photo clearly shows the buckle with a stainless steel tongue. If you don’t like it, fine, but that doesn’t make our belt mass produced "crap”. Each belt is handcrafted in our workshop one at a time with extreme care and consideration.
I can’t speak for Massdrop, but we will not lose any sleep over losing someone like you as a customer.
For everyone else reading this, if you have any issues with any of our products, please feel free to reach out to us directly and we will do everything in our power to ensure you are happy. As a matter of fact, this person called our company to complain about the belt and we told him we would try and find him a buckle that would suit his taste and replace it at our cost to resolve this amicably.
After reading this comment, we will no longer be accommodating this gentleman. If there is one thing we care more about than our craft it is the satisfaction of our customers. But we expect some degree of civility. We will not tolerate any kind of disrespect to our customer service reps, makers or anyone else that works for our company.
With that said, for anyone else who has questions or concerns about our belts or any of our products, please do not hesitate to contact us, and we will do anything and everything in our power to ensure you are a completely satisfied customer. All of our products and workers are located at our facility in Massachusetts and we resolve all customer service inquiries ourselves, so that we can ensure all of our customers receive the courtesy and respect they deserve.