Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 1 conversations about:
H-Litch
105
Mar 7, 2018
bookmark_border
I have a really dumb question, but I must ask it regardless. Is this a pack of 3 socks, or 3 PAIRS of socks?
idarerick
167
Mar 28, 2018
bookmark_border
H-Litchlooks like we just got an email saying that only one pair of socks were shipped out
so that they gave us a full refund and that we get to keep our one-pair of socks
H-Litch
105
Mar 28, 2018
bookmark_border
idarerickMassdrop has been having an odd number of fulfillment issues lately. Sending out the wrong knives, now shipping too few pairs of socks to buyers.
Are the warehouse people actually checking anything before they ship it out?
idarerick
167
Mar 28, 2018
bookmark_border
H-Litchlooks like it comes with the growing pains of MD
as they expand (a little too quickly) holes and gaps tend to happen and get bigger and mistakes aren't caught until it's too late
it's a trend with many growing companies when the focus gets put into growth and profit and not enough in QA/QC (most companies almost expect that the issues and holes will sort themselves out, which I believe is a very subtle and toxic perspective to have in any establishment)
H-Litch
105
Mar 28, 2018
bookmark_border
idarerickIn other words they need to relax for a bit, examine how understaffed their shipping center is, and hire new hands accordingly. Or perhaps they actually need to open another shipping center.
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionCollaborate With Us
For Brands & DesignersFollow Drop