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AeroPhile
7
Dec 13, 2017
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Arrozi may want to rethink their packaging for these. I believe the reason these scratches happened is because the glasses sit right up against the plastic display window of the retail box, and that plastic rubs against the lenses, especially when it gets put into another larger box and sent through a parcel service. When I got the item I could see scuff marks on that plastic window and that the glasses didn't have any space separating them from it, and sure enough there were scratches on the lenses of the glasses.
Hope to hear back from the support team soon.