Showing 1 of 345 conversations about:
ArthurM
2679
Mar 11, 2016
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All of the orders have been shipped and are now on the way to you! Once tracking is available, you will receive a confirmation email with tracking information. Please allow 24-48 hours for this information to update in the courier’s system.
If you have any questions, please visit our Help Center (massdrop.com/helpcenter).
We're also on Instagram! We'd love to see the photos of drops you've received and you can do that by following @Massdrop and tagging your pictures #massdrop. https://instagram.com/massdrop
Mar 11, 2016
DavidAnthony
0
Mar 17, 2016
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Hi, My tracking information hasn't updated yet. Can you please check this from your side?
Mar 17, 2016
ArthurM
2679
Mar 17, 2016
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Hi @DavidAnthony,
International tracking sometimes doesn't update as it should. Oftentimes, despite tracking not updating, the package will still be delivered.
If things don't change by the end of next week, please reach out via the "Contact Support" button in your transactions page. https://www.massdrop.com/transactions
-AM
Mar 17, 2016
McGee-NZ
0
Mar 21, 2016
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Mine is also the same, last update was en route to DHL on the 9th. Has anyone else been experiencing similar issues ?
Mar 21, 2016
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