Showing 1 of 30 conversations about:
lightspeed11
12
Dec 21, 2016
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Nov 24 2016 til now almost the end of the year & no sign were gonna get it by 2017. At this rate, get to me within the first weeks of January and i won't say squat here! .....
Dec 21, 2016
Toffmon
3
Dec 21, 2016
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they didnt react in any way to complains about the delays. which in itself ensures i wont ever massdrop again cause thats really not OK ^^
Dec 21, 2016
Samwise11
3
Dec 22, 2016
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The distributer of the ring or mass drop?
Dec 22, 2016
lightspeed11
12
Dec 23, 2016
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so true. Not okay at all. I wanted to give this to a girl who's a friend of mine for Xmas but now that's not gonna happen... lightspeed11 sigh's :(
Dec 23, 2016
KatieA
135
Dec 28, 2016
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Hey @lightspeed11 - Just tracked your order and it looks like it's in AU with the last update on Monday 12/26. Hope you received it by now!
Dec 28, 2016
Samwise11
3
Dec 29, 2016
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Hey katie. Do you think you could do the same for me? Im also in aus and the tracker just says its somewhere in NSW atm.
Dec 29, 2016
lightspeed11
12
Dec 29, 2016
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thankyou Katie, yes i received it today. Surprisingly, the Glow Ring arrived before my other order i placed first, which is the SunJack Light Sticks.
Dec 29, 2016
KatieA
135
Dec 29, 2016
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Hey @Samwise11 - No problem! Last update I see, though, is that it arrived in the AU on Monday 12/26. See tracking here and maybe you will need to follow up with DHL on your end because I can't see movement beyond here. Hope you receive it shortly!! - http://webtrack.dhlglobalmail.com/?trackingnumber=GM295322949111823834
Dec 29, 2016
Toffmon
3
Jan 17, 2017
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well, still nothing here :P
Jan 17, 2017
KatieA
135
Jan 17, 2017
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Hey @Toffmon - looks like delivery was attempted today per this link. Hopefully they can deliver tomorrow...! - http://webtrack.dhlglobalmail.com/?trackingnumber=GM295322949111823858
Jan 17, 2017
Toffmon
3
Jan 17, 2017
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yeah funny how things work. got em today. paid another 70 in taxes. charged em 15mins via 3 UV Leds on 9V's... faded after 2 mins to darkness. disappointed as hell. cant change it, and wont send em back since thats even more money for nothing. lesson learned. end of november to mid january for delivery, for a flawed product. shoulda seen it comin thou'
thanks for your effort on the tracking thou. nobody cared so far :)
Jan 17, 2017
KatieA
135
Jan 17, 2017
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Hey @Toffmon - I'm sorry to hear all of this, and I can definitely can understand your frustration! Please submit a support ticket via the My Transactions tab in your member profile and our support team can hopefully assist you!
Jan 17, 2017
Toffmon
3
Jan 17, 2017
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doubt it, its not a shortcoming of massdrop, its just a flawed product. i've just written off the 300 euro's by now and thats that. not gonna attempt this again .. even if someone would send me a replacement it would cost me 70 again. and to think this was a planned ring for my girl. yeah.
gonna stop ranting now, just disappointed. cheers.
Jan 17, 2017
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