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Tyler
2438
Apr 7, 2016
We've continued to coordinate with our warehouse team regarding shipment of the remaining orders and they've informed us that after taking inventory of everything received it appears that the first shipment did not contain all units as originally thought. Rest assured, we've reached back out to the vendor and expect to have the final few units in our warehouse shortly. We will continue to follow up and update the group as soon as everything is received and shipped back out.
We understand that the additional wait time is undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (massdrop.com/transactions).
You can expect an update from us on 4/14 or sooner if something comes up.
If you have any questions, please visit our Help Center (massdrop.com/helpcenter).