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Showing 1 of 245 conversations about:
Lambach
12
Oct 27, 2014
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Im paying massdrop. It doesnt matter whose "fault" it is. Massdrop is charging me for this service and as a customer I deserve answers if they ever want my business again.
medicfourlife
5
Oct 28, 2014
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LambachTrust me, I have felt the frustration too. We all have. Probably Massdrop as well. The thing you need to consider, is this was a massive order, placed with a small company, in ITALY. These are not even available for purchase in the US at all! So yes, it took a while. However, we were kept up to date throughout the entire process, including notifications every few days letting us know the status, all while being provided a service which was not available to us previously. I would chalk this in the win column. We were kind of the test group with this company, there is a good chance if this drop is brought back in the future, it will be more efficient at that time.
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