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Showing 1 of 241 conversations about:
mgoerzen
4
Nov 18, 2020
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Sadly I purchased this at the pre order price of 150, and now am told its going to be delayed in shipping and it gone on "sale". Hey Drop what's the incentive to pre-order?
dandurston
5116
Dan Durston
Nov 19, 2020
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mgoerzenSince yours hasn't shipped yet and they do have a holiday sale on, I think you can cancel your order and place a new one at the sale price. Not sure how long the sale price will last. Perhaps just a few days.
(Edited)
YogaBear
402
Dec 5, 2020
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mgoerzenI, too, contacted support and got a $30 refund immediately. However, the fact that I had to contact them to get that price does sadly speak volumes about how their customers are treated.
You can bet that a lot of people will pay $150 without ever knowing about this discount.
Bizzy_B
61
Dec 26, 2020
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mgoerzenThanks to this thread 👊🏻 I’ve just requested my $30 refund...! But I wouldn’t even have noticed the price reduction as I paid so long ago for it.
The refund should’ve been automatically applied by Drop and provided with a note “sorry for the wait - but look, we’re dropping the price- so the first to benefit from it are our EXISTING CUSTOMERS!!”.... but alas - existing customers are expected to price shop the company against itself...???
🙄
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