Click to view our Accessibility Statement or contact us with accessibility-related questions
LainesBKK
29
Dec 11, 2019
Mine just arrived. They came with a crack in the headband connector (on both sides) :(
search
search

adf02kd
26
Dec 12, 2019
LainesBKKDamn, that sucks. I'm sure Drop will take care of you.
LainesBKKTime to email customer service
Rodmunch
179
Dec 12, 2019
LainesBKKIf Drop doesn't help, email Dan Clark Audio directly. They were super helpful in replacing my tuning pad set (my set had mismatched pads).
(Edited)
LainesBKK
29
Jan 8, 2020
erickongHere a quick follow up. The whole return experience was a really bumpy ride. Finally the new replacement unit arrived today and its broken as well. Exactly same case as this post: https://drop.com/buy/drop-mrspeakers-ether-cx-closed-headphones/talk/2359504 Also the pad on the side with the deformed metal holder is totally crunched. I try to get the memory foam back to its original shape but with limit success. I managed to bend the deformed metal holder back so it almost looks normal. However at this point I'm just deeply disappointed and frustrated.
(Edited)
adf02kd
26
Jan 13, 2020
LainesBKKLaines, that really stinks, but try emailing Dan Clark directly. He will take care of you.
PRODUCTS YOU MAY LIKE
Trending Posts in Audiophile