Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 21 conversations about:
Wazzabi
1
May 9, 2019
bookmark_border
Anyone having trouble trying to get a defective battery replaced? Manufacturers page says it has a year coverage from date of purchase. Drop says it's only 30 days since there is no description on their page stating any warranty.
https://helpdesk.massdrop.com/hc/en-us/articles/360019103794-Do-products-purchased-on-Drop-have-a-warranty-
My take is if it has a manufacturer's warranty, it should be covered. Drop is giving me a hard time to get a battery exchanged, or to aid in getting a battery exchanged.
I've been a long Drop customer, and if this is their policy, I will need to rethink any future business.
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionCollaborate With Us
For Brands & DesignersFollow Drop