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SandyLucas
771
Dec 3, 2015
Hi @AnnaHutchinson, @mimin, @Hollypops,
You can order multiple colors in different yardage cuts but you need to place another order to do so. This is a system limitation on our end and we are working to address this. Thank you for your patience while we work out our start-up kinks!
akaAMANDA
Dec 3, 2015
SandyLucasI tried to place another order but am getting the same error message that I've ordered the maximum... I'd love to add another order but also just giving you a head's up :)
mimin
178
Dec 3, 2015
SandyLucasNo although it gave na an option to,when I did it would not go through. In red at top it said limited to one per person ( or something similar) and the join now button did not work
SandyLucas
771
Dec 3, 2015
miminHi @akaAMANDA, @mimin
After looking into this issue further, if you want multiple colors in different yardage you need to complete the order and then place another order. The ADD ANOTHER ORDER button shouldn't be there since it's not actually possible to do, as you've pointed out.
I can share with you the reason why it's not working is that we have set the QTY to 1. We do this so that people don't select QTY 2 or more and then expect to get a continuous yard cut of over 5 yards.
Please know that we're working on coming up with a better solution for future drops and as always, please continue to flag these types of issues!