Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 29 conversations about:
chwlbirder
May 26, 2017
bookmark_border
All - I emailed Massdrop and discovered my tent (3 person) was one of the items back-ordered. I opted for the full refund and cancelled my order. Was pretty painless despite being frustrating. The agents who contacted me by email were easy to work with. HOWEVER... Not sure why a tent was back-ordered when I can see quite a few other vendors out there selling this tent. Even Kelty is selling this tent on their website, so how did it become back ordered? Seems fishy to me... Not sure I'll buy from Massdrop again.
May 26, 2017
treal512
435
May 31, 2017
bookmark_border
chwlbirderI agree, but that is still to be seen.
If however their "fix" is to say, "sorry but you can still cancel," then good luck with the business, MD.
May 31, 2017
View Full Discussion