Showing 1 of 94 conversations about:
IanAnderson
2580
Jun 23, 2016
bookmark_border
Ugh, sorry everyone. There was a glitch in our shipping calculator. Everything should be much much better now.
@Norbert @McDeez @keweki @Russel730 @Raj04 @Eh_See @t-rav @radinSG @AllMyNamesAreAlreadyTaken @shard_inc
Jun 23, 2016
McDeez
4
Jun 23, 2016
bookmark_border
Thank you! Joined!
Jun 23, 2016
Russel730
62
Jun 23, 2016
bookmark_border
Ok, you addressed the shipping mistake. Care to address why you're listing the MSRP @ $75 when the Kent Wang website is selling them for $55? This MSRP inflation on numerous drops is a bit past deceptive. http://www.kentwang.com/misc/sunglasses-aviator-gold.html
Jun 23, 2016
IanAnderson
2580
Jun 23, 2016
bookmark_border
That was an error on our part. You're correct, the MSRP is 55. Thanks for flagging!
Jun 23, 2016
IanAnderson
2580
Jun 23, 2016
bookmark_border
Also, if you see this on any other drop, send me an email at ian at massdrop dot com and I'll address it. There's no reason our MSRP should be inflated on our site.
Jun 23, 2016
Gamggee
10
Jul 1, 2016
bookmark_border
My statement just arrived and I'm still being charged the inflated rate.
Jul 1, 2016
IanAnderson
2580
Jul 1, 2016
bookmark_border
Hmm, contact community support (up in your 'transactions' tab in your profile) and they'll sort you out. Sometimes this will happen if people use Paypal. Thanks!
Jul 1, 2016
View Full Discussion