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Showing 1 of 177 conversations about:
JOSV650S
1
Feb 5, 2015
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ForrestJohnson
16
Feb 6, 2015
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JOSV650SIt might not be mass drops fault they could have been sent walmart knives instead of what they ordered.
Edit: I just sent a support ticket regarding what you posted I suggest doing the same they might get you a new one or refund your money.
Edit: I just sent a support ticket regarding what you posted I suggest doing the same they might get you a new one or refund your money.
JOSV650S
1
Feb 6, 2015
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ForrestJohnsonThanks I'll do the same. Although the terms say:
"Product and Service Descriptions Massdrop attempts to provide accurate descriptions of products and services on the Massdrop Sites. Massdrop does not guarantee, however, that the descriptions are accurate, complete, reliable, current or error-free. If a product or service offered on the Massdrop Sites is not as described, your sole remedy is to return the item."
I assume that means they don't care if the product isn't as described. Most likely they would want us to return it at our cost, and then offer a refund?
"Product and Service Descriptions Massdrop attempts to provide accurate descriptions of products and services on the Massdrop Sites. Massdrop does not guarantee, however, that the descriptions are accurate, complete, reliable, current or error-free. If a product or service offered on the Massdrop Sites is not as described, your sole remedy is to return the item."
I assume that means they don't care if the product isn't as described. Most likely they would want us to return it at our cost, and then offer a refund?
ForrestJohnson
16
Feb 6, 2015
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JOSV650SI would read that as they try to get an accurate description but sometimes things happen that are beyond there control.
nelson
5275
Feb 6, 2015
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JOSV650S@JOSV650S
We are surprised you received a different variant of the Kershaw Funxion. That's certainly not the correct one that you should receive. We are investigating into this right now with Kershaw to identify how this happened.
In the meantime, please submit a support ticket, and we'll make it right for you!
We are surprised you received a different variant of the Kershaw Funxion. That's certainly not the correct one that you should receive. We are investigating into this right now with Kershaw to identify how this happened.
In the meantime, please submit a support ticket, and we'll make it right for you!
billyboblewis
2
Feb 11, 2015
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JOSV650SThe funxion I purchased earllier this year on line though a different color was marked China 8cr13 so I would guess this may be a bait and switch or maybe the buyers were not even paying that much attention to the specifiations of the knife they were ordering. Generally people buying $20 dollar knives arent as concerned about the type of steel and the massdrop buyers may just not be sophisticated enough to notice.
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Edit: The description lists 8cr13mov steel as the blade material....what gives??
Edit again: I did some googling and apparently Walmart sold an EMT Funxion with the cheaper 3cr13 blade, which is what I received (the blade says 8100WM, and China 3Cr13). The blade photographed in the description for the Massdrop shows 8100, not 8100WM. The description lists that we were supposed to receive the 8cr13mov steel....This is my first Massdrop purchase and may be my last. Why the bait and switch?