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Showing 1 of 178 conversations about:
GarethMurray
0
Jan 6, 2015
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I haven't got my order yet (to South Africa) and Massdrop doesn't reply to e-mails. Does anyone know when I can expect my parcel?
JonasHeineman
5987
Jan 7, 2015
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GarethMurrayHey @GarethMurray -- Sorry for the slow response, our Customer Support team is working as fast as they can to get through a mountain of support tickets after a busy holiday season.
Unfortunately, UPS International can be quite slow and the tracking system they offer doesn't support updated status while the parcel is in transit. Hang on until next week, and let me know if you still don't have it by then.
Thanks for being patient and letting me know so we can follow up.
Unfortunately, UPS International can be quite slow and the tracking system they offer doesn't support updated status while the parcel is in transit. Hang on until next week, and let me know if you still don't have it by then.
Thanks for being patient and letting me know so we can follow up.
GarethMurray
0
Jan 18, 2015
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JonasHeinemanHey @JonasHeineman , still haven't received my drop, just letting you know as you asked. I know SA is really slow with postage so I'll wait a while longer. Thanks for your support!
JonasHeineman
5987
Jan 19, 2015
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GarethMurrayHey @GarethMurray -- Thanks for your patience.
Are you waiting for the pen still, or just the converter?
Are you waiting for the pen still, or just the converter?
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