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korn_thoughtless6
3
Sep 22, 2015
Not happy at all about this drop. Received mine over a week late, and it came like this.
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Bradificus
10
Sep 22, 2015
korn_thoughtless6@korn_thoughtless that totally sucks. I am not to happy with this drop either. I think like many people have said this maybe my last one. It is not such a deal when you add the shipping and since I live in Cali the tax. And since there is no easy way to return things or deal with defective items, I think I would rather spend a few more dollars to have the security of being able to easily return something if needed.
korn_thoughtless6
3
Sep 22, 2015
Bradificus9/22/2015 Agreed, it'll be my last one as well. I joined since it was a "presale" and I'd save a couple bucks. I'll stick with my local store, CoolStuffInc, or RollForCrit from now on. I've never had to use Massdrop's customer service, but hopefully they'll fix it. EDIT 9/23: Got an email to fill out a damaged/missing shipment form. I should get a full refund (or replacement).
TrevorL
88
Sep 24, 2015
korn_thoughtless6So sorry to see that your order arrived damaged! Please reach out to us at support@massdrop.com and our team will help you out.