Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
Hello,
Thank you for contacting Massdrop Community Support. I'll be happy to answer your question about upgrading shipping.
We recognize that the community would like the option to upgrade shipping, or use a different courier for an additional cost but we are currently unable to offer that service because of our existing courier agreements. Upgraded shipping is a service we would like to offer sometime in the future, and we are actively speaking with couriers to work towards this.
Feel free to let us know if you have any other questions or concerns.
Kristina"
Suckling on the corporate teat of FedEx over offering the community what they want. This needs to change regardless of them taking FedEx money to use them. And since I believe in backing my claims, here is then program FedEx offers retailers to use them over the competition. It's called Tech Awards.
http://www.fedex.com/us/incentive.html
Smart Post has been dropped by most major retailers due to these issues, and Massdrop is happily lapping up these incentives at the cost of our customer experience.
My package has been in North Carolina since Sunday morning, and just says "In Transit". It moved to a town north of charlotte, which is farther away from where I am (Atlanta).
But Smart Post is apparently cheaper, and the savings on these headphones is already pretty incredible. But I still would pay 10-20 bucks more for faster shipping, if thats what it required.