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Showing 1 of 27 conversations about:
mimigogirl
0
Jul 21, 2015
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I want to order the Neutral, but after I JOINED the drop, there was already 1 showing in the shopping cart. But what colour way is this? I can't delete it and get to an empty cart, and if I add another collection, then there are 2 in the cart. I expected to choose the colour after I'd joined. This is what I've done in the past. I think, in the past, there was a screen where I could confirm my order when there has been a multiple choice, but I'm now afraid if I click on JOIN again, then I am committed to 2 - one of which I don't want. . Have I done something wrong or have you changed the way the web site works? All web sites are slightly different in the way they work, and it's hard to keep up with the latest technology.
HeatherV
522
Operations
Jul 21, 2015
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mimigogirlHi @mimigogirl,
It doesn't look like you've Joined this drop yet. When you go to the checkout page it should look like this with the Bundle Colorway showing "Select an option."
Our system actually won't let you continue until you choose from the drop down menu. When you choose your color it should change to green check marks.
You can double check your transactions page after you join to make sure everything is correct (https://www.massdrop.com/transactions).
It doesn't look like you've Joined this drop yet. When you go to the checkout page it should look like this with the Bundle Colorway showing "Select an option."
Our system actually won't let you continue until you choose from the drop down menu. When you choose your color it should change to green check marks.
You can double check your transactions page after you join to make sure everything is correct (https://www.massdrop.com/transactions).
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