Bulk order shipped! The vendor informed us that the group's order was picked up and is on its way to our warehouse in New Jersey. Based on the tracking provided, the order is scheduled to arrive on 12/5.
Expect another update from us on 12/6 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
elimelendezI've never had an issue with any of my Massdrop orders, so I guess I was due :(. Headset came with a busted mic - is this really that common of an issue with the Nash? What can I do to get a refund/replacement?
konkymonkyhey @konkymonky - so sorry to hear that! If you feel that you got a defective item then please submit a support request using the My Transactions tab in your member profile so that we can reference your order details and help you with a return or exchange. Thank you-
Expect another update from us on 12/6 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).