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Showing 1 of 66 conversations about:
Nitecore HC60 1,000-Lumen Headlamp
vasgo
89
Nov 30, 2017
No tracking number and no shipping notice? Anyone know what's happening with this drop?
vasgo
89
Dec 5, 2017
vasgo Cara (Massdrop Community Support)Dec 5, 1:07 PM PST
Hello,
Thanks for contacting Massdrop Community Support! I apologize for the delay getting your product shipped out. My name is Cara, here to assist.
I understand this was supposed to have shipped already. I just flagged this to our logistics team and they will be looking into it shortly.
I know this situation is far from ideal, if you don't want to wait any longer I can get your order processed with a full refund if you'd like, just let me know if you decide to take that route.
If you need anything else at the moment, please don’t hesitate to let me know.
Kindest regards,
Cara
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