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Showing 1 of 69 conversations about:
Rockets
15
Aug 25, 2017
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Just received mine in Western Australia. Not impressed with the packing. They were only in a thin padded bag, the Oakley box is crushed and the red hard case is broken. Luckily it seems that the glasses themselves arrived ok. I'm a little disappointed.
In the same delivery I received my Fanmusic C6 4 PIN balanced cable that I got from a previous drop. It was packed in a box with nice airbag padding. That arrived in mint condition.

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Aug 25, 2017
NovaSwe
0
Sep 23, 2017
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RocketsMine were also crushed and had broken cases, I contacted Massdrop and finally got them to reimburse me 20$ (10$ per pair, purchased 2). I asked them if it would be possible to get a new case but they said no :/
Sep 23, 2017
Rockets
15
Sep 24, 2017
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NovaSweI got the same response. A $10 credit on next purchase however.
Sep 24, 2017
SantiagoDraco
611
Oct 23, 2017
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RocketsI returned a $120 pair of Julbo's to Massdrop for this same reason and it appears they haven't learned from their mistakes. On top of that they are shipping sunglasses with soft cases instead of the hard cases they showed (on the Julbo's). I guess the more money you make the less you care about the integrity of your fulfillment process.
Oct 23, 2017
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