Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 109 conversations about:
HassanS
3183
Operations
Oct 16, 2014
bookmark_border
Chris19delta
26
Oct 16, 2014
bookmark_border
HassanSWas this iteration of the drop for these sourced the same as the prior 2?
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionCollaborate With Us
For Brands & DesignersFollow Drop
We were able to reach the vendor and they have provided tracking for the order. It looks like the bulk order wasn't shipped as initially promised. We will keep an eye on tracking and update the group as soon as these arrive.
We understand the group's frustration and even though we have received tracking from the vendor are offering the group a chance to cancel their orders for a full refund. Please contact support@massdrop.com if you would like a refund issued. When we initially planned this drop there was no indication that the fulfillment process would be drawn out. We are extremely disappointed with how the vendor handled this situation and are evaluating other options for these wallets for future drops.
Thanks for your patience and expect an update from us on 10/20 or sooner if something comes up.