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Showing 1 of 21 conversations about:
nuclearjanitor
22
Oct 1, 2017
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I recently had a poor experience with Petzl after my 2 year old Tikka died this summer. I contacted customer service to explain what was wrong and that I would like to submit the defective headlamp for coverage under the 3 year Petzl warranty. At that point I was informed that the 3 year warranty is based on manufacture date, not the date of purchase. So while I have had the light for only 2 years, it was actually made a little more than 3 years ago which meant Petzl would no longer cover it under their warranty. Pretty sleazy, I think.
gnarledcoulee
537
Oct 4, 2017
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nuclearjanitoryet another reason to not use Petzl products. Go for Black Diamond. Superior in every aspect.
Allison
Jul 18, 2018
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nuclearjanitorTotal deal breaker for me, I’ll move on to another brand.
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