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Of course.....first thing I buy here in about 5 months, and just got the email that the drop is delayed.
How did I not expect that would happen? 🙄😒😡
Just arrived, almost a month late....and in obviously handled condition 😩
Smudges and fingerprints on the blade. Some white stuff smudged on the handle. Some crud down in around the screws
@reswright, or anyone else who purchased, were these just loose in an unsealed box? Not bagged or anything? Half wiped clean, then covered in fingerprints while boxing?
Feel like I waited a loooong time, to receive something that was supposed to be new, but feels a lot like a return 🤔
Not my fingerprints, not my oils (opened with a cloth for the pics)
And not the best time to be sending out things that have been handled by some random stranger.
Wiped down and cleaned up, it seems to all be in okay condition, but seriously, does not feel "factory fresh"
mine was not like that...
I don't remember whether it was wrapped, but I gave mine a close once over as soon as I got it, and it definitely wasn't all marked up. It was pristine.
Thank you. I figured that was the case... Most manufacturers know enough to box a clean knife, but I thought I better ask around while waiting for a response from Drop support
Well, i sent in a ticket to support, expressing my concerns about the knife looking obviously used. Got a quick response offering 3 options:
1) keep the knife, get a $15 partial refund
2) return the knife for a full refund
3) return the knife for an exchange
Of course, option 3 immediate sent up a red flag, having that option from a bulk buy company who supposedly doesn't keep stock on hand.
And this email came with no response to my questions about whether or not this was a returned item.
I took the partial refund (I had already taken the time to clean the knife before inspecting it further anyway), and asked again...
The response I got was "At this time, there is no way of telling whether or not your order was from a resale."
🤔 Seems to me, the only way that would be the case is if Drop is reselling returns, mixed in with the new stock.
Not differentiating between the two in the warehouse.
Not advertising that they're selling used/open box items.
Not discounting the pre-owned goods.
Just selling them as new 😡
So, essentially, i waited an extra month to receive this "delayed" item, and got something that had been returned and was just sitting in their warehouse the whole time, while waiting for the actual new ones to arrive.
And had it not been returned dirty, I would've paid full price for this sham.
Wasn’t this knife launched through Drop, and your order in the first batch? I bet it was just randomly selected at the factory, handled a bit (maybe opened three times), and I guess repackaged in a hurry?
It’s a big mystery, and I think you were right to email support, and it was nice of them to offer all three options. I also would have done option A because your unboxing experience was tarnished, but after that I’d chalk it up as weird and move on. Glad to hear you were compensated for the weirdness ¯\_(ツ)_/¯
I don't believe this was launched through Drop, i think i remember seeing it available somewhere else during the first drop, but I'm not 100% sure on that.
But no, my order was from the second time it dropped here.
But, I still can't think of a single reason Drop would say "there is no way of telling" if it was or wasn't a return unless they were in fact reselling returns.
Otherwise it would have been a straight answer of "no, this came direct from the factory", wouldn't you think?
I do think they would say it came direct from the factory, if they could. But since it’s not a Drop Studio product, that means their stock came from a vendor, and said vendor would be responsible for the new/open box condition of the products. Drop essentially bought a big pallet of product with the money they raised, and then individually distributed each unit.
I’m sure stories like yours will cause Drop to ask for some kind of consideration from the vendor.
But, how do you like the knife? Is it weird? I’ve honestly ended up using my Spyderco Byrd Meadowlark more than any of my other folding knives because I relegated it to kitchen use, and it seems more “right sized” and faster as a pairing knife for most tasks than my full Chef’s knife, but sometimes it is a little small (hard to cut sandwiches, fruits, etc in half).
Direct from the factory, or direct from their supplier, whichever the case may be. My point is, they didn't deny that it may have been a return from them, which should have been the only real acceptable response.
I haven't actually used it for anything yet. It's been a busy few days, and I like to tear down a knife before reviewing it.
I'm eager to see the inside of this with the A Frame friction mechanism, that'll be a new one for me.
First impression from the outside, it seems very well made. And I'd agree that food prep will be it's only real use. I picked it up with the idea of having something better to use for food prep on the few times i go camping. I have enough kitchen knives that I wouldn't bother messing with a folder for that at home.
Couple minor complaints so far would be:
1) the weight. It's a big knife, so that's not a huge surprise, but I am surprised at how much of that weight is in the handle, even with the skeletonized liners.
If I were to try to pinch grip this knife to use the tip of the blade for more delicate cuts, the handle just drops out of my hand. It's definitely hammer grip only on this thing
2) minor, but... The handle screws. It's bugging me that the pair of screws in the middle of the handle are nicely countersunk, but the 2 at the tail end aren't (they appear to have been drilled to the same depth prior to milling the taper into the scales). I might drill out the handle to make them all match...it's my OCD lol
3) the screws for the scales are just a hair long, causing a gap at the backspacer. Will need to file them down just a smidge, but no big deal
Overall it's nice, but given the materials I can't see any justification for the retail price. Decent at the $75 drop price though.
I also like when knife makers use countersunk screws, having a little “edge” might drive me a bit crazy too. Would probably swap the hardware for something rounded, or even file the corners of the existing screw heads a little.
Just thought of something... maybe yours was randomly selected at the factory for QC to make sure that batch was coming out right.
Do you remember? Was this Drop less before? Even though I realized it was more of a folding kitchen knife in size rather than a cheaper, simpler “Prism” by the same knife maker, I realized I kind of would like it as a food prep knife.
That's possible, but then QC should be wearing gloves, not smudging things up. Or properly cleaning things off when they're done handling.
This was $69 plus tax when I purchased here. Same price as this drop
Just thinking possibilities ¯\_(ツ)_/¯
Have you been enjoying the knife? Recommended? While I think this Amare would be sweet in the kitchen, I’ve actually also been interested in the Metamorph also as an EDC knife, but honestly I already have/love a PM3 Lightweight and a Delica, and I just think the front flipper is cool 😅
To be honest, i haven't really used it at all yet.
I bought it with the intention of using while camping, and haven't gone since lol
Seems like a well made knife, i think it will do the job nicely. Though I do wish the handle was much lighter for better balance
This is an old-ish post but buying an obviously used knife as brand new really pisses me off!