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I just got my grinder. 2nd person to join the drop. Fucking bummed. It has a scratch on one side, and a chip or something on the other. Sending you an email right now. Can you help? I would like a replacement one same color asap. Please help.
nelson
5275
Dec 14, 2013
bigbabyjesus4lifeSorry to hear that @bigbabyjesus4life
We'll take care of you, don't worry :)
nelsonTo anyone reading this... I just wanted to let you guys know how awesome the customer service is so far. I called Massdrop up to let them know of this issue, and Nelson calls my up from his cell phone 5 minute later telling me not to worry and that he will personally take care of it. This kind of CS is becoming rare, and I was super impressed! Thanks Nelson!!!
Akz_distraction
1
Aug 4, 2018
bigbabyjesus4lifeHow did u find the phone number I havent found it yet 😭 could you send me the number please???