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Rogier
1
Oct 1, 2015
Is the 2year massdrop warranty also valid for non US buyers from for example the Netherlands?
ChristopherJ
1189
Oct 4, 2015
RogierYep, it applies to any watch purchased in this drop.
payodpanda
958
Oct 15, 2015
ChristopherJHey @ChristopherJ, I had emailed Massdrop support about something a few (six) days back, but haven't heard back from anybody. Is there any way to get in contact with support directly?
I love Massdrop and the drops featured here, but the customer service over email is annoyingly slow. :)
ChristopherJ
1189
Oct 15, 2015
payodpandaHey @payodpanda, our CS is especially backed up right now but I agree that 6 days is quite a long time. I know that they are actively making changes right now so that it's improved in the future. I'll forward your info to them.
payodpanda
958
Oct 15, 2015
ChristopherJCool, thanks!