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Rogier
1
Oct 1, 2015
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Is the 2year massdrop warranty also valid for non US buyers from for example the Netherlands?
Oct 1, 2015
ChristopherJ
1186
Oct 4, 2015
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Yep, it applies to any watch purchased in this drop.
Oct 4, 2015
payodpanda
933
Oct 15, 2015
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Hey @ChristopherJ, I had emailed Massdrop support about something a few (six) days back, but haven't heard back from anybody. Is there any way to get in contact with support directly?
I love Massdrop and the drops featured here, but the customer service over email is annoyingly slow. :)
Oct 15, 2015
ChristopherJ
1186
Oct 15, 2015
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Hey @payodpanda, our CS is especially backed up right now but I agree that 6 days is quite a long time. I know that they are actively making changes right now so that it's improved in the future. I'll forward your info to them.
Oct 15, 2015
payodpanda
933
Oct 15, 2015
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Cool, thanks!
Oct 15, 2015
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