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Thanks for the reply! It'd be great if someone from Massdrop could further confirm what the "warranty" means. From my understanding of what has been communicated and what you've posted, seems like it's only good for a 1 for 1 exchange where I have to mail the product to Massdrop.
No problem. I hope you enjoy your new purchase!
What you said is correct. Should you receive a defective product, our Support will facilitate an exchange of the product.
(To expand a bit more- We do not have a policy where you can send it to the Seiko USA Service Center located in NJ because this is not a Seiko USA product. This is the only Seiko Service Center in the US. For other watches not covered under official manufacturer warranties, many people may choose to go to a local watch repair shop.)
Thanks Christopher. Just to be clear, if my watch should malfunction only some time (say a year) after I receive it, my options are to either pay for a repair at the local watch shop (I do not live in the US) or send it back to Massdrop for a new replacement?