We've continued to coordinate with the vendor and our warehouse team regarding the second batch of units for the group's order and it appears that a minor UPS delay has pushed back the anticipated arrival to our facility in New Jersey. Rest assured, we've prioritized the inbound shipment with our team and will work to have the remaining individual packages turned around as quickly as possible.
We understand that the additional wait time is undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (massdrop.com/transactions).
You can expect an update from us on 3/9 or sooner if something comes up.
If you have any questions, please visit our Help Center (massdrop.com/helpcenter).
We understand that the additional wait time is undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (massdrop.com/transactions).
You can expect an update from us on 3/9 or sooner if something comes up.
If you have any questions, please visit our Help Center (massdrop.com/helpcenter).