Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 26 reviews about:
Scavilee
5
Feb 21, 2019
checkVerified Buyer
This is my first review on mass drop. I wish it was a positive review. I really liked the look of the watch and it seemed to be decent quality for the price point. Unfortunately my spinnaker watch didn’t last more than 3 days on my wrist before the movement failed. I had to send it to their repair company and pay more than half of the cost of the watch to get it repaired. The movement is covered under warranty but apparently to replace and repair the movement they need to replace the crown, stem, and tube which is not covered. My watch has been waiting for parts for several weeks now and I have recieved 2 emails telling me there is no estimated time for repair. I find it odd that massdrop could not help me resolve the issue but they can get more watches?? I also find it ironic that the repair company cannot tell when or if they can repair my watch (even though I paid for the repairs weeks ago) but I can easily buy a new watch...which is made from the parts I need... Very disappointed in both massdrop and spinnaker. Buyer beware....
Scavilee
5
Mar 15, 2019
bookmark_border
ScavileeI just wanted to drop an update on this in case anyone out there is looking at purchasing this watch... DON'T DO IT!!!
It has been over 2 months now and my watch is STILL at the repair center (just spoke to them). They have NO IDEA when the new parts needed will arrive. So basically my watch is in limbo. I find it strange that I can buy a new one and have it on my wrist In less than 48 hours, but it is utterly impossible to repair my existing watch with the EXACT SAME PARTS NEEDED TO MAKE IT???
HEY MASSDROP!!! - MAYBE YOU SHOULD STOP HAWKING THIS HUNK OF JUNK TO YOUR CUSTOMERS OR AT LEAST REACH OUT TO YOUR CUSTOMER (ME) TO HELP GET THIS RESOLVED PROPERLY!!! POOR FORM!!!
If anyone still decides to buy this watch after reading this...you have been warned....
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionCollaborate With Us
For Brands & DesignersFollow Drop