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Showing 1 of 259 conversations about:
fingergenius
0
Jun 5, 2015
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My package arrived today. It was empty. No razor.
Jun 5, 2015
IanAnderson
2590
Jun 5, 2015
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fingergeniusWoah, that's a first! Sorry about that. Contact support at massdrop.com/support and they'll take care of it.
Jun 5, 2015
fingergenius
0
Jun 5, 2015
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IanAndersonI sent an email to support@massdrop.com, hopefully that goes to the same place. I have to say it is extremely disappointing to see this happen, especially after the shipment itself took so long.
Jun 5, 2015
IanAnderson
2590
Jun 5, 2015
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fingergeniusYep, that will work! I'm sure they'll get this taken care of.
Jun 5, 2015
Tyler
2438
Jun 8, 2015
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fingergenius@fingergenius We're really sorry about this and are currently working to isolate the problem. If you've sent a message to customer support we'll sort everything out and make it right for you!
Jun 8, 2015
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