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Showing 1 of 259 conversations about:
_KatW
6
Jun 9, 2015
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DevonStan
9
Jun 10, 2015
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_KatWJust to let you know I too have NO razor or stand included in the parcel but DO have a pack of Astra blades.
I think it would be considered a nice gesture for whoever made the mistake to be asked to add something extra to the parcel so that when it eventually arrives there's something to offset the delay and disappointment? Ideally not just a humble five Astra blades either.... (pleasant though they are) .
I think it would be considered a nice gesture for whoever made the mistake to be asked to add something extra to the parcel so that when it eventually arrives there's something to offset the delay and disappointment? Ideally not just a humble five Astra blades either.... (pleasant though they are) .
DevonStan
9
Jun 10, 2015
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_KatWI have attempted to include scans of the invoice and parcel label using photobucket but am not sure they will have been sent successfully.....can someone please make an email address available that way I can easily include photos or scans and successfully sent them. thanks.
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1) Packing slip that came with the package 2) Box (show label please) 3) Any SKUs left on the item(s) received
Send the above information here: https://www.massdrop.com/support
We sincerely apologize for any inconvenience this has caused. Our team is working hard to isolate the issue at hand and send you the razors ASAP.
Feel free to let us know if you have any remaining issues - we will touch base with you as soon as we have an update as to when the replacement razors will be sent out.
Best, Kat