Showing 1 of 6 conversations about:
Vdonnenb
7
Dec 24, 2017
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Just got my Stitch App and it arrived broken. Contacted Massdrop customer service and was told that there is no manufacturer warranty on this item, so I can only return it and get a refund. Buyer beware!!
Dec 24, 2017
Lapsppstore
3
Dec 29, 2017
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Contact us at lapappstore@gmail.com and we will arrange a replacement. So sorry this happened.
Dec 29, 2017
Vdonnenb
7
Dec 30, 2017
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Thanks so much for your response! Will contact you when I return from vacation next week.
Dec 30, 2017
Vdonnenb
7
Feb 21, 2018
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An update to my original comment. Despite what the rep from Massdrop said, the people at the LapAppStore replaced my broken StitchApp and could not have been nicer. It was a pleasure working with them, and the StitchApp is pretty cool, too!
Feb 21, 2018
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