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Vdonnenb
7
Dec 24, 2017
Just got my Stitch App and it arrived broken. Contacted Massdrop customer service and was told that there is no manufacturer warranty on this item, so I can only return it and get a refund. Buyer beware!!
Lapsppstore
3
Dec 29, 2017
VdonnenbContact us at lapappstore@gmail.com and we will arrange a replacement. So sorry this happened.
Vdonnenb
7
Dec 30, 2017
LapsppstoreThanks so much for your response! Will contact you when I return from vacation next week.
Vdonnenb
7
Feb 21, 2018
VdonnenbAn update to my original comment. Despite what the rep from Massdrop said, the people at the LapAppStore replaced my broken StitchApp and could not have been nicer. It was a pleasure working with them, and the StitchApp is pretty cool, too!