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Showing 1 of 18 conversations about:
Pinky
8
Sep 23, 2015
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It would be great if we could get an answer to sancurls question re: Australian shipping before the cut off for this drop. Why is the Australian shipping so expensive on this drop?? Thanks! :)
Mark
3186
Admin User
Sep 23, 2015
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Pinky@sancurls and @pinky
There are two answers to your question. The first answer is that international shipments are based on weight and rounded "up" to the nearest pound, so sometimes very tiny differences in weights result in large differences in shipping costs (the difference between a 450g package and 460g package is effectively double, because it pushes it from the 0-1 lb category to the 1-2lb category. This is a general issue with all of our drops and often "shipping prices look inconsistent". FQ's vary in weight by a considerable amount based on the the type of fabric and amount of dye used.
Specifically with Lovely Hunt vs Eden, I checked with Sandy and Rita and apparently there was a mistake weighing the Eden FQ Bundle. It's input into the system as weighing less than 2 pounds, and it actually should be classified as 2-3 pounds (like Lovely Hunt). So, we're undercharging for Eden... It's too late to change it now, people are just getting a great deal on that drop (with respect to international shipping).
I hope my long winded explanation helps. We're still sorting out some of the bugs and processes with our site as we grow- thanks for being patient!
There are two answers to your question. The first answer is that international shipments are based on weight and rounded "up" to the nearest pound, so sometimes very tiny differences in weights result in large differences in shipping costs (the difference between a 450g package and 460g package is effectively double, because it pushes it from the 0-1 lb category to the 1-2lb category. This is a general issue with all of our drops and often "shipping prices look inconsistent". FQ's vary in weight by a considerable amount based on the the type of fabric and amount of dye used.
Specifically with Lovely Hunt vs Eden, I checked with Sandy and Rita and apparently there was a mistake weighing the Eden FQ Bundle. It's input into the system as weighing less than 2 pounds, and it actually should be classified as 2-3 pounds (like Lovely Hunt). So, we're undercharging for Eden... It's too late to change it now, people are just getting a great deal on that drop (with respect to international shipping).
I hope my long winded explanation helps. We're still sorting out some of the bugs and processes with our site as we grow- thanks for being patient!
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