Showing 1 of 28 conversations about:
Mush1
0
Nov 13, 2017
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Any idea of ref. number?
And what about warranty?
Nov 13, 2017
Veinlk
1
Nov 13, 2017
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241524.
Did some digging regarding warranty, this is what Massdrop says: "Some products purchased on Massdrop include a manufacturer's warranty. These products will have the warranty listed on the drop page. Products that don’t come with a manufacturer's warranty will be subject to a 30-day return policy."
And this is what they say about the 30-day return policy: "We only offer returns for items that arrive damaged, defective, not as advertised, or missing components."
Basically, I don't think we should expect any sort of warranty unless stated otherwise on the description page, which is a bummer in this case...
Nov 13, 2017
Valtsu
1
Nov 15, 2017
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I bought Victorinox Chrono Classic from here last december. Few months later the movement broke and massdrop replaced the watch without hesitation
Nov 15, 2017
cgalny
154
Dec 21, 2017
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Really? I love Victorinox Swiss Army watches, and have several, some of which I bought on MD. I've never seen MD offer any kind of warranty on VSA watches. Their 30-day return policy is better than nothing, but not much. I'm surprised that MD would replace the watch beyond 30 days.
Dec 21, 2017
leeA
28
Dec 21, 2017
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MD support pages state that unless a drop’s page explicitly states there is a warranty, then there is no warranty
Dec 21, 2017
Valtsu
1
Jan 1, 2018
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Yes I got my watch replaced
Jan 1, 2018
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