Viscata Portbou Espadrilles Discussions | Drop

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Viscata Portbou Espadrilles

Showing 1 of 21 conversations about:

Viscata Portbou Espadrilles

SickMeds

200

Sep 5, 2016

Guys avoid VISCATA like a plague, I joined their drop in mid may and bought two pairs, it took them two and a half a month to ship them, 3 months to receive, and guess what, 80% of all people who bought them received wrong size, so my two pairs are getting dusty where from month Im waiting for replacement, its September already, summer is about to end, what a waste of money and time. I can only blame MassDrop for dealing with same vendor again, as it was not their fault that incompetent Spanish who took more than month than expected to deliver and if this wasn't enough they screw up the sizing !
Massdrop, wake the hell up, its you who gonna suffer at the end, as it is you who provides us with this incompetent vendors screw up after screw up, I guess money is more important, but it wont last for ever !
Except is so frustrating, is also pathetic from your side guys, especially that after drop i participate you made another one right away and you still have not shipped the shoes, looks like same situation is repeating it self, and now again you listing this crap !

TomasV

1685

Sep 6, 2016

SickMedsHey,
I wanted to clarify a few points for you and everyone here. The estimated shipping date is always listed upfront on the main page of every drop. In the event of delays, we always update everyone who joined the drop. On the Viscatas drop that you were part of the shipping time was roughly about 2 months and was specified on the drop page.
Regarding the sizing issues, we had minimal concerns with this product. Also, the company has been great at offering exchanges. I've asked our Community service team to reach out to you to see what we can do to correct your concern. They will follow up shorty.
Thanks!