Has anyone purchased a watch at Jomashop.com?
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Does anyone here have any experience with Jomashop.com? Their prices are great, and I’ve read quite a few good things about them, but since they’re not an authorized dealer, you do not get the manufacturers warranty, you get a warranty provided by them. I was wondering if some of the watch experts on here could maybe share the experience they’ve had in dealing with this seller. From your own personal experience, are they legit? Can they be trusted to deliver a brand new watch? Thanks!
thumb_upDan Galasso, gorian2222, and 1 other
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BDCT97
1
Sep 21, 2019
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Great deals. I have purchased two from them over several years. No issues
Sep 21, 2019
RandyBrown
1418
Aug 20, 2019
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I’ve bought from them in the past without issues. I regularly browse their site for deals or sales around Fathers Day and Christmas.
Aug 20, 2019
Cloaca
1857
Feb 14, 2019
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I bought a couple watches from them, no problems. I'm not sure I'd be thrilled to have their in-house guy popping open the case to fix something though.
Feb 14, 2019
WatchDrummerBoy
1
Feb 10, 2019
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Although their low prices are tempting, they are a Grey Market dealer. That being stated, it is safe to buy an inexpensive watch from them, but I wouldn’t recommend buying a mid-range or luxury piece from them. I have had a personal negative experience with them, and there are mixed reviews on the watch forums and on YouTube. If you’re lucky your watch from them will not have any issues and you would have had a great buying experience, but one you have had to deal with their Customer Service, and very, very limited warranty structure, you will understand mine, and other buyers frustrations. Their CS reps are extremely rude and most of what a Manufacturers Warranty would cover is not with their very lame Sellers Warranty. I have also heard that most of their stock are pieces that were returns and refurbed with the serial numbers shaved. I didn’t find this to be the case with two Oris Aquis’ that I purchased at the same time. Although I had an issue with one of them, with the bracelet, (not covered), the SN’s were in tact, and although the box was different and not as advertised as on their site, the watches seemed legit. Still an unsettling feeling. Bottom line, buy all of the inexpensive watches that you want from them, but for better pieces, pay the extra from an AD and have peace of mind! Good Luck!
Feb 10, 2019
RayF
14052
Feb 9, 2019
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Not an expert but I certainly have and will continue to purchase from Jomashop. No complaints, no issues--so far.
Feb 9, 2019
myrna_brean
80
Feb 8, 2019
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Skagens in sale there now...
Feb 8, 2019
clance
2
Feb 7, 2019
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I bought a certina off them, had to wait a while but they kept me informed - I would buy from them again
Feb 7, 2019
CraigLewis
236
Feb 5, 2019
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Picked up a couple watches from them. The most common advice I've seen is, don't plan on using them for ANY service. Factor in the cost of a factory service, if the watch justifies it. (A Seiko 5 or basic Citizen auto...replace. Service would cost more than buying new.) They sell cheaper because they're not covering the overhead. They get their watches from authorized dealers who have excess stock. They're legit. There is a small chance you'll get one that's been returned, and those always have a higher risk of issues that lead you to do the same. Yes, that IS part of the price. But I've had no issues with my purchases from them. Oh, and on order times...read the fine print. Make sure it says In Stock. If it's not, then they'll contact you for an alternative or to cancel the order. But if it says "usually ships in 3-4 weeks"...you have no guarantees about when they'll get one in.
Feb 5, 2019
DougFLA123
1211
Feb 5, 2019
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Thanks a lot!
Feb 5, 2019
myrna_brean
80
Jan 14, 2019
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I bought my Skagen that I wrist checked (with latex glove and biowaste bin) a few weeks back from Joma. No complaints, but only about $100 usd transaction...
Jan 14, 2019
MonnoM
79
Jan 13, 2019
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Since we're on the topic I've had great experiences with Creation Watches, although these days you have to look out for customs. FYI I believe Joma sometimes has different inventory available through their ebay storefront.
Jan 13, 2019
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