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btimup
45
Jan 11, 2018
I have a Shun Hikari 8" Chefs knife that has a small bend in the heel of the blade - I only use it to chop vegetables and boneless meat. After washing I dry it and store it in a wood block. Does anyone have experience with Shuns being flimsy? Is this characteristic of their blades or do I have a dud? I thought VG10 was supposed to be much more durable than this, even if it has a thin profile
LeCheffre
42
Jan 19, 2018
btimupVG10 is indeed hard high carbon steel. I note that the knife has a small cut at the back of the blade. Is it twisted or just nicked. If nicked, you can push it back into true with a sharpening steel. If twisted, check the warranty.
btimup
45
Jan 19, 2018
LeCheffreThanks for the reply! It was actually bent higher than the cutting edge. I took it back to the store and they replaced it, no questions asked.
harrisonh
51
Jan 23, 2018
btimupThere is a CLAIM that shuns are "chippy", but 99.99% are because of user error. If you have a BEND, it is obviously user error. A warranty covers defects in material or craftsmanship, of which that is neither. That being said, Shun does have very good "after care". They are very easy to get a minor chip repair for free out of, even when it's the customers fault. The difference between "warranty" and "customer satisfaction policy". I'd send it in. They'll tell you it was your fault. OBVIOUSY it was. But they'll probably give you a free replacement AS A COURTESY, not because they are obligated to.
Better quality knives are not as forgiving as lesser quality knives. it reuires more discipline of it's user. Cut PERPENDICULAR to the board. Do NOT twist at the end of your stroke (probably your issue). Don't hammer like they do on TV. They get free replacements when they're "on accommodation" or they're an "ambassador". And do NOT Scrape product off the board with the edge
BoogieNYC
38
Mar 18, 2018
btimupI've got several Shun knives and haven't found them to be flimsy at all, depending on where you live you should take pictures of the knife in question and contact Shun for warranty service (sharpening and/or replacement). If you live somewhere where knife shipment could be an issue, contact Shun and ask them what they can do to help.
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