Can I still change my shipping address if my order got a tracking number already from DHL but it's still not existing from their system?
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I used a wrong shipping address when I ordered so I tried changing the address from transactions but it's not changing. I emailed the customer support many times but they are not answering until I got a notification that the order is being processed and got the tracking number for DHL ecommerce US. Please advice on this issue. Thank you!
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biwoky
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Jan 2, 2021
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sifivetawy
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Dec 23, 2020
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Zythor
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Nov 18, 2020
@jennychin Please help me regarding this.
Hi @Zythor ! Thanks for flagging your issue! Please look out for my reply on your support ticket for further assistance.