I recently got this headset, and wow is it good. My only issue is when certain people talk on discord, I can hear a really high pitched ringing. I fiddled with a bunch of settings, computer audio and discord, and nothing seems to solve the issue. It is primarily if not all in my right ear only. Is there something wrong with my headset, or was that ringing always there I can just hear it cause the headset is THAT good? I haven't had any issues with any other application, though I have yet to test if I can hear the ringing on a different version of discord, say on my xbox instead of my pc. Only other issue I've had is occasional static, but I can't tell if it's from the headset or the show/game/etc.
Apr 24, 2024
Thanks for your post! Just tested the two units we have in the office from 20hz up to 100hz and I didn't hear any rattle.
Sounds like you received a defective unit. I've notified Henry, the most senior member of our support team, and he'll be reaching out to you later today.
Feel free to post or shoot me an email (will@massdrop.com) if you have any other questions or feedback.
Appreciate your patience with this.
I ran a frequency test and I am getting a buzz/crackle/(electrical short sounding noise) in the upper mids, probably in the 1.4k range in only the left ear cup. Sent in a support email, just wanted to make sure you guys got it.
-Manny
Unless I am misunderstanding what you people mean by "rattling" anyway...
I purchased and received two pairs of these. Thanks to rmull, I went and tested both of mine. Unfortunately, I found rattling in both of my headphones. One has rattling on the right can and the other one on the left. Like rmull explained, it happens under 80Hz to 15Hz. There is a point in volume knob, about 50% when the rattling starts. It is quite noticeable. Do you guys arrange repairs at this point?
How do they fair without an amp? With Just soundcard/new onboard sound amps?
Thanks for the post! Please email support@massdrop.com and feel free to CC me, will@massdrop.com.
None of ~10 units we tested in our office experienced any rattling and I'd like to do some trouble shooting if you have a few minutes.
Hope to hear from you soon,
I know it's not my setup since I connect my AKG K550 to the same port, there's no such 'hiss'...
Is this what you guys are experiencing?
EDIT: It happens every time when the bass kicks in. I'm currently listening to this song: Sam Smith - I'm not the only one (FLAC)
Looks like I'll have to issue an RMA...