nelson@nelson add me to the list of people lacking extra clasps. I emailed your customer service over a week ago and still not have received a reply( I doubt anyone has) and if it wasn't for checking the comments I would still be in the dark.
AnthonyFanara@AnthonyFanara Not to worry. We are able to pin-point the list of orders that are missing the extra clasps based on the data points we have. Your order is certainly one of the orders that's affected.
Admittedly, we are running a bit behind with customer support due to the higher holiday volume. Thanks for being patient with us, we'll get to your email shortly :)
nelsonJust got shipping confirmation, thanks!
EDIT And sorry for being all negative, I've just had a bad experience with all my orders here and I got grumpy.